Providing language services for Limited English Proficient (LEP), Deaf and Hard of Hearing patients is federally mandated. But that’s not the biggest reason to offer them. Quality care is.
Clear communication is critical to providing quality care. It’s the way you establish rapport with a patient, earn his or her trust, and get the most accurate, actionable information about their condition. When patients can’t communicate, they can become confused, scared and uncooperative. And that’s not good for either of you.
LAN's highly qualified interpreters, who specialize in the medical field and are available immediately on-demand, help build a bridge between you and your patients, facilitate quality care and reduce the risks associated with miscommunication.