Communication is the cornerstone of patient safety. That’s what the Joint Commission says, and they’ve put their money where their mouth is. The Commission recently set and implemented new standards for patient-centered communications that are now part of its standards for accreditation. Among them are requirements to provide language interpreting services and new qualifications for interpreters. Language Access Network already meets the new standards, and if you work with us, so will you.
We’re already compliant with the latest Title VI, CMS, ADA and Office of Minority Health Directives requirements, and our real-time reporting portal lets you track each and every interpretation encounter. No need to scramble to see if you provided interpretation services to a given patient. No need to put together your own ad-hoc reporting to show interpreter effectiveness or ROI. LAN’s reporting center will tell you in an instant. Plus, because we use our own private network, every LAN patient interaction is not only high-quality and immediate, but also secure and 100% HIPAA-compliant.
So choose Language Access Network as your trusted healthcare communications partner and breathe easier during your next survey.