If you want to improve patient satisfaction, improve the patient encounter. That’s what the studies say. If you want patients to be happy, make sure they’re heard and understood.


At Language Access Network, making sure your patients are heard is what we do. In fact, that’s all we do. We’re the very best video remote interpreting service on the market, and healthcare is our sole focus.

With superior technology, qualified interpreters and dedicated language centers, we make sure your physicians, nurses and staff can communicate with your Limited English Proficient (LEP), Deaf and Hard of Hearing patients at the push of a button. And because we use our own private network, we ensure every patient interaction is not only high-quality and immediate, but also 100% HIPAA-compliant. That’s why Language Access Network is the service of choice for the Mayo Clinic,  New York University and Wexner Medical Center at The Ohio State University.

If improving patient satisfaction is high on your to-do list, we should be too.

Ensures Compliance

Communication is the cornerstone of patient safety. That’s what the Joint Commission says, and they’ve put their money where their mouth is. Read More.

Stakeholder Satisfaction

Providing a welcoming, complete and satisfying hospital experience for your patients who are Deaf or Hard of Hearing requires a keen understanding of the logistics of deafness and Deaf culture. Read More.

Reduced Confusion

The price of miscommunication can be high. From missed diagnoses and unnecessary tests to poor outcomes and patient dissatisfaction, confusion can have consequences. Read More.

Improve Patient Flow

If you’re going to use video remote interpreting, you want a solution that’s as fast as it is functional.  That’s Language Access Network. Read More.

Enhance Patient Satisfaction

With countless hours of experience in the kind of healthcare encounters your team faces every day, we make sure your patients feel connected, communicated with and cared for.  From our experience, that’s the first step toward true satisfaction. Read More.

Drive ROI

Language services is not a commodity. It’s a strategic partnership that can drive significant value for health care institutions like yours. LAN understands that. That’s why our service is priced on a Return-On-Investment methodology. Read More.

Higher Quality

They say seeing is believing.  It’s as true for interpreting as it is for anything else.  Having an interpreter see your patient and having that patient see their interpreter makes a huge difference. Read More.

Facebook Link Twitter Link Youtube Link Login Home