Boston Marathon Names Language Access Network Official Medical Interpretation Contributor through 2018


Language Access Network (LAN) has been selected as an official medical contributor for the Boston Marathon and will provide its proven medical interpreting services by video and phone before, during and after the race for Limited English Proficient and deaf and hard of hearing participants. The Boston Marathon will be held Monday, April 18, 2016.

In 2015, more than 30,000 runners entered the Boston Marathon from nearly 100 countries creating a spectacularly diverse field of competition.

LAN is the first ever language services company selected to provide medical interpretation to Boston Marathoners. For the next three years, LAN will be the remote medical interpretation provider at the event.

“LAN’s extensive, proven experience in remote medical interpretation is a perfect fit for the Boston Marathon," said Chris Troyanos, medical director and coordinator for the marathon. “We are thrilled to have them as a partner and to provide an enhanced level of medical care to our runners when they need it most.”

LAN will provide video interpreting in the course’s two main medical tents. Using its HIPAA-compliant Martti™ (My Accessible Real-Time Trusted Interpreter) technology, volunteers will have instant access to medical interpreters in more than 250 languages, with nearly 60 available on live video. Along the marathon route, phone interpretation will be available at all 26 medical stations to connect runners with a trained medical interpreter who speaks their native language.

“The Boston Marathon is a premier international sporting event that draws runners from around the world,” said Jamey Edwards, CEO of LAN. “We are pleased to support the medical team and provide real-time access to certified medical interpreters to facilitate quick and efficient communication with an incredibly diverse set of professional and amateur athletes in their time of need.”

The marathon relies on the skills of 50 medical professionals and another 1,300 on-site medical volunteers to staff its medical tents and stations. A LAN client advocate will attend the Boston Marathon Medical Symposium prior to the event to train volunteers how to use LAN’s video medical interpretation technology efficiently and effectively. During the marathon, select LAN staff members will be on the ground in Boston to provide technical support and coordination.


Welcome New Jersey Hospital Association (NJHA) members!

Language Access Network is proud to announce its selection for the launch of a new strategic partnership with NJHA to introduce the benefits of providing live Video Medical Interpreting services for their members’ patients and healthcare providers.

LAN and its state-of-the-art platform, Martti™ (My Accessible Real-Time Trusted Interpreter), ensures that Limited English Proficient (LEP) and Deaf and Hard-of-Hearing patients have equal access to clear, concise communication with those there to care for them.



Welcome to Language Access Network, the national leader in video remote interpreting for the healthcare industry

We partner with some of the largest healthcare systems in the United States to provide immediate, reliable, secure, compliant, on-demand video interpreting for patients who are Limited English Proficient, Deaf or Hard of Hearing.  We do it 24 hours a day, 7 days a week in more than 250 languages with a team of highly qualified interpreters in our dedicated language centers.  And thanks to our wireless mobile Martti® touchscreens, it’s all available at the push of a button.


Mission Health Learns Important Role VRI Plays in Patient Safety

Mission Health, based in Asheville, N.C., is relatively new to Video Remote Interpretation services and initially selected LAN as its provider, based on our exceptional reputation alone. Seeking a vendor dedicated only to healthcare was important to Mission Health because many interpreting services do not have a strictly medical focus and are not highly skilled and medically trained like LAN interpreters. Implementing the use of Martti (My Accessible Real-Time Trusted Interpreter), has helped them continue to grow in their understanding of the importance of interpretation services and balancing the needs of patients while being efficient.

As the state’s sixth-largest health system and the region’s only not-for-profit, independent community hospital system governed and managed exclusively in western North Carolina, Mission Health was recognized as one of the nation’s Top 15 Health Systems in 2012 and 2013 by Thomson Reuters and Truven Health Analytics, respectively. Mission Health, which traces its roots in the region back to 1885, operates six hospitals, numerous outpatient and surgery centers, home health provider CarePartners, and the region’s only dedicated Level II trauma center. Its medical staff consists of more than 1,000 physicians and is certified in more than 50 medical specialties and sub-specialties. Mission Health has seven Centers of Excellence: Cancer, Heart, Neurosciences, Orthopedics, Trauma, Women’s Health and Mission Children’s Hospital, the region’s only children’s hospital. Mission Hospital, located in Asheville, is the system’s flagship hospital and is licensed for 795 beds. It is the regional referral center for tertiary and quaternary care. Other Mission Health member hospitals include Angel Medical Center in Franklin, Blue Ridge Regional Hospital in Spruce Pine, Highlands-Cashiers Hospital in Highlands, McDowell Hospital in Marion and Transylvania Regional Hospital in Brevard. With more than 10,600 employees and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina.

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